Leveringspolitik
TokyoHome Shipping Policy
Processing Time All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times We ship internationally from our warehouse. Estimated delivery times are:
• United States & Canada: 5–8 business days
• Europe & United Kingdom: 5–8 business days
• Australia & New Zealand: 8–10 business days
• Rest of World: 7–14 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available on qualifying orders — check our current promotions for details.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your order through the carrier's website.
Customs & Import Duties International orders may be subject to customs duties, taxes, or import fees charged by your country's customs authority. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. We recommend checking your local customs regulations before placing an order.
Lost or Delayed Packages If your order has not arrived within the estimated delivery window, please contact us at [your email address] and we will investigate with the carrier on your behalf.
Contact Us For any shipping enquiries, please reach out to us at [your email address] or through our contact page.